1. How to Calculate Shipping Fees

2. Delivery Policy

3. How to buy online

4. How to make payment

5. How to trace my parcel

6. Why trust and buy from APLUS STAMP?

7. How to refill the ink for flash stamp (Preink stamp)?

8. How to calculate the points?

9. Will my points expired?

10. I Am an International Buyer

11. Refund and Return Policy

How to Calculate Shipping Fees We understand that shipping is an extra cost for online shopper. We are offering FREE DELIVERY to customers who spend minimum RM20 in most of the region! (Please refer to the chart below for details.) However, APLUS reserves the right to change the courier method into other courier service according to the delivery location and the weight of the goods. West Malaysia FREE DELIVERY Spend MORE THAN RM20 RM7.50 Delivery Charges Spend Less Than RM20 OR Purchase Through Points Redemption East Malaysia Delivery Charges of RM15   International Delivery charges based on the weight of the item. Send by Registered Mail Shipping by POS Malaysia (Air Parcel) (Delivery Fee For Special Request Shipping Method, or Express Shipping, will be charged separately based on the weight of the product) -- For buyer that has any doubts please contact us to confirm the charges before place your order -- -- We ship to every corner that needed rubber stamp in the world! --

Delivery Policy We do our packing job daily. We will send out your order on the next working day once your artwork confirm, and if we receive the payment for your order before 3pm. Our official working hour: Monday to Friday (9am to 6pm) Express service* order will be ready in one hour from the time we received your bank in slip (*applicable for self pick up only) We might delay your order delivery without prior notice due to technical or resources problem. For urgent order, please make note in your order form so we can try our best to carry special arrangement for you. If happen that your ordered item is out of stock, we will try our best to contact you before sending out the parcel. However, in certain condition, we might refund to you directly without prior notice. For Poslaju Service to Malaysia States, normally you will receive your parcel in 1-2 Working Days depends on the delivery location. Registered Airmail parcel To United States and Europe takes 15 to 22 Working Days. Click HERE to check the Delivery Time Frame for Other Location We provide service delivery to your order directly to a third party. We do facilitate delivery directly to your loved ones or to a different address. Please provide the appropriate shipping information at checkout. After sending out your parcel, we will inform you the tracking number by your contact email. If you are not receiving your parcel after 2 days (delivery within Malaysia), please contact the courier company directly. For oversea customer, can go to www.pos.com.my to enter your Tracking ID to check the parcel delivery status. If you have given us an invalid or incomplete address or contact number and causing the parcel to be returned to us, we will not in charge on the shipping for resending the parcel. You will have to pay us the additional shipping to resend the parcel. We deliver Worldwide. Your order may be subject to import duties and taxes which are levied once your package reaches your country. If you do incur these additional charges, they must be settled by you in order to clear customs.

How to Buy Online Buying online is as Easy as 1 2 3! Please refer to the print screen steps in HOW TO BUY page. How to Buy Offine Call our hotline @ 603 4297 6626 or 603 4297 6627 and our office will assist you Please refer our HOW TO BUY page to download neccessary order form, make the payment and fax/scan it to us.

How to Make Payment APLUS offers variety of payment options for your convenience. After filling up the billing information and shipping information, you will be asked to choose 1 of the following method: Offline Payment (Note:  For offline payment, A PLUS Team will hold your order for a maximum of 2 weeks. Your order will be cancelled automatically if we have not received payment from your side.) ATM transfer Bank In Online Payment Visa / Mastercard through NBepay Maybank2U thru NBepay PBebank 1. Offline Payment If you select ATM Transfer or Bank In as your payment method, please transfer or bank in the total amount to our Bank Account. Details as below: Public Bank : A PLUS STAMP / Bank Account number: 3140979603 Inform us once payment is done Please inform us by email once payment is done to avoid any delay in delivery. Please include the below information in your email: Order Number: xxxxxx Payment Bank: Public Bank Payment Time: 1/1/2010 12.30pm Amount: RM200 We will verify your payment within 24 hours. Once verified, we will update your order as confirm and we will process the delivery in the shortest time we could. 2. Online Payment If you select 1 of the online payment option as your payment method, you will be completing the payment steps at Payment Gateway. Follow the on screen instruction to complete the payment. After complete the payment, we wil receive a notification from the online payment service and verify it. If the payment is cleared, we will deliver your items to your shipping address. Note: NBePay is the Appointed Payment Gateway of A PLUS STAMP Online Payment thus Netbuilder EC (Netbuilder (M) Sdn Bhd) will appear on your credit card or billing statement. *Goverened by Bank Negara Malaysia (Compliance with Payment System Act 2003) 3. Paypal (For Internaltional Buyer) For international buyer, you can select online payment by Visa/Master Card thru NBepay in MYR currency, or offline payment via Paypal and Visa/Master Card thru 2Checkout in USD currency. Please send your enquiry to us before you place your order.

How to Trace My Parcel After we delivered your order, we will email you the courier tracking number. You can trace the delivery status in Pos Malaysia Website by keying in the tracking number. If there are problems with parcel, please contact the courier company hotline directly You may also get help from us via email

Why Trust and Buy from A PLUS STAMP APLUS STAMP is one of the leading rubber stamp manufacturer in Malaysia APLUS STAMP is a company that registered in SSM and have good reputation in all these service years The most establish and secure online payment gateway in Malaysia as APLUS partner for you to enjoy the benefit of online shopping Fast and secure delivery by Poslaju Service Customer satisfaction is our main concern. We are always here to listen and understand you better. We have appointed MOLPay as our website payment gateway! A reputable and trusted online merchant for your secured transaction.

How to refill the ink for flash stamp (Preink stamp)? Step 1: Remove the flash stamp cap holder Step 2: Dispense few drops of ink into the holder Step 3: Close the flash stamp cap holder Step 4: Leave the flash stamp on a table for 20 minutes ink absorbtion process

How to calculate the points? 1 points = RM0.10 sen For new member, once registered, you will be entitle to 30 points, equivalent to value of RM 3. For every sale of RM30 and above, you will be entitle 100% points based on the sale amount. For example: If your total bill is RM 50,  you will be entitle to 50 points, equivalent to value of RM5. Reward points is an additional bonus rewarding our online customer. Offline and call in customer do not entitle to this special bonus point. You can redeem the points to purchase any products in the website, we just need little cooperation from you to pay the fix delivery charges of RM7.50 only for Peninsular delivery, RM15 for Sabah/Sarawak delivery, and follow weight of the item for oversea delivery.